I can plug in her old computer, and it still works fine.Īs far as the time that it is taking, even with pressing the Send/Receive (or Synchronization) buttons, it can be up to 30 minutes for the E-mails to either Send or Receive (based on what we asked it to do).Īlso, Comcast has settings for both SSL turned on and adjust the port to match the server, and turn it off with all of the variations above. She was working fine on Comcast, POP mail with Outlook 2010, which is what was Each time I destroy the previous profile, and start over, hoping that a clean slate would help fix the problem. For now, I put Anti-Virus (Avira, Paid) back on for protection, and took it I stepped through each one, and checked it afterwards, with the same results. Mode (just to make sure no Add-ins were affecting the speed), as well as removed the Avira Anti-Virus.

As for testing, I have ran Outlook in Safe I then set her up on POP mail, same problems. I had her change the frequency of the E-mail checking to 5 Minutes. To come in as opposed to her iPad and iPhone (both configured as IMAP as well).

I setup her E-mail as IMAP, and the customer contacted me after about a day, and said that it was taking too long get her E-mails I have a customer that I put a brand new computer in (custom built), Windows 10 64 Bit, Office 2016 Home & Business 32 Bit.

Comcast imap settings for outlook 2016